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Launch Of Enterprise Mobility-as-a-Service


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Kuala Lumpur (3 June 2014)Dimension Data, the USD6 billion global ICT solutions and services provider, today announced it will launch Enterprise Mobility-as-a-Service (EMaaS), signalling its intent to provide a suite of cloud-based end-user computing services on a global basis. EMaaS establishes the platform for the Group’s future initiatives that will see Dimension Data announce increased functionality and feature sets that assist enterprise clients to deal with their rapidly changing end user computing requirements.

Dimension Data’s EMaaS offering is an integrated enterprise mobility management service that provides organisations with the ability to deliver comprehensive policy-based, device-independent, mobile device management, mobile expense management, integration to the enterprise and underpinned by true cloud principles of automation and consumption-based commercials.

The service, which utilises a cloud-based consumption model, enables organisations to rapidly scale deployments while easily managing the complex environment of mobile devices, data access and expense management. Due to the complex nature of mobility deployments, the EMaaS offering is complemented by Dimension Data’s Systems Integration and Professional Services competencies and addresses the full spectrum of an organisation’s enterprise mobility needs.

Neville Burdan, Dimension Data Asia Pacific’s General Manager, End-user Computing says, “The launch of EMaaS is an important step for Dimension Data as it marks the establishment of the platform that we will use to rapidly evolve to deliver enterprises with a suite of services that addresses their emerging user-centric end-user computing requirements.”

Burdan says EMaaS was designed to address an immediate requirement of enterprise clients around mobile devices, smart devices and how to ensure these new devices can be incorporated into their business in a rapid, yet controlled and secure way. “EMaaS is an integral component of the Group’s combined strategy to support a truly user-centric computing model through our Cloud, Enterprise Mobility and End-user Computing groups,” he explains.

“In the bring-your-own-device environment of today’s enterprise, users want access to corporate information from any device, anytime, anywhere,” says Manish Pratap, General Manager, Cloud Business Unit at Dimension Data Asia Pacific. “EMaaS enables businesses to remove the cost and complexity from their mobility deployments while gaining visibility and control across the entirety of those deployments. With this service, mobile-enabled organisations will benefit from increased staff productivity, responsiveness and decision-making speed as well as rapid issue resolution and satisfaction for mobile workers.”

EMaaS provides enterprise clients with:

  • An extensive policy framework and secure access to corporate information from any device, ensuring appropriate authentication and corporate governance adherence.
  • Rapid provisioning, automation and user self-service via the cloud-based principles gained from Dimension Data’s globally recognised cloud services investments over the last four years.
  • The ability to upload corporate mobile invoices for analysis, enabling clients to gain insights into the costs associated with their mobility fleet.
  • Extensive reporting and analytical capabilities that deliver a comprehensive view across all enterprise mobility usage patterns.
  • Pay-for-use consumption pricing that benefits from the economies of scale delivered by cloud-based deployments.

Dimension Data has successfully completed numerous mobility engagements globally, utilising a consultative-led approach via its Enterprise Mobility Development Model (EMDM). This approach has enabled Dimension Data to provide context to clients that addresses the multiple facets associated with complex mobility projects. EMaaS has been developed as a cloud-based solution, based on the experience gained and results achieved from these global managed mobility customer engagements. The Group has over 30 years’ experience in delivering successful ICT solutions and services to over 6,000 clients worldwide with Dimension Data clients comprising 73% of the global Fortune 100 and 59% of the global Fortune 500 companies.

Availability and Pricing
Dimension Data’s EMaaS is commercially available in the next half of this year via a self-service client portal that provides ease of management, rapid on-boarding and deployment.

For more information on Dimension Data’s cloud computing services, please visit www.dimensiondata.com/cloud.

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