Web Bytes to enable Retailers with Contactless Solutions to Help Curb Spread of Covid-19

By / 2 months ago / News / No Comments

Web Bytes Sdn Bhd (Web Bytes), a cloud-based retail management software company today announced today it will be offering free mobile point-of-sales (POS) solutions to all food and beverage (F&B) operators in Malaysia, in an effort to help them adapt to the business challenges brought about by Covid-19.

Tan Wei Kit, Business Development Director of Web Bytes Sdn Bhd said, “We understand that these are trying times for many F&B operators. They must adapt quickly to cope with the no dine-in requirements of the Movement Control Order (MCO) and implement appropriate measures for safe distancing for their customers. Many do not have the technology to enable them to do so and we see the urgency of providing them with contactless point-of-sale solutions quickly for their business survival”.

By using Xilnex BYOD solution, customers coming to the shop to order take-aways will only need to use their smartphone to scan a QR code that may be placed outside the premise. This will redirect them to a menu selection webpage, where they can place their orders and make payment online, without needing to even enter the shop or wait at the cashier. Physical handling and touching of a printed menu, or the need to write on an order chit or to speak to a waiter, are eliminated as well. In addition, F&B operators can opt for the Xilnex F&B Go solution, which gives them the convenience of taking orders and processing credit card payments anywhere, all with just one handheld device.

“Our objective for offering these solutions for free, is to help to significantly reduce the person-to-person contact and exposure for both the customers and staff of the food operators, thereby helping to curb the spread of the Covid-19 virus. We also hope the offer will serve as an incentive for F&B operators to digitize their operations and adapt to a new way of doing business. We expect 80 percent of our existing F&B customers will add on the mobile solution feature very soon”, said Tan.

F&B operators can start using the contactless solutions as early as three days upon signing up and it will be zero subscription fee for all, including for Web Bytes’ existing POS customers. During the challenging period of the MCO, all existing customers will also get up to 40 percent discount to their March and April subscription of Xilnex cloud-based POS system.