Ingram Micro introduces comprehensive mobile phone protection coverage
Kuala Lumpur (26 November 2014) — Ingram Micro Malaysia Sdn. Bhd. today announced an exciting new mobile phone protection coverage plan, Ingram Micro Cover Plus – Essential; enabling customers to protect their mobile device(s) against accidental damage by offering a wide-range of benefits. This latest insurance offering is underwritten by Zurich Insurance Malaysia Berhad.
“We are excited to be working with Zurich to bring customers in Malaysia a comprehensive mobile device insurance policy. With this policy, customers can look forward to an all-inclusive coverage and total peace of mind,” said Michael Archdeacon, Managing Director of Ingram Micro, Mobility Division, Malaysia.
Speaking at the launch today, David Fike, President of General Insurance – Zurich Insurance Malaysia shared, “Malaysia has a healthy growing population of mobile phone users who consider their mobile device to be the solution in the evolution of technology, today. And Zurich readily recognizes the need to provide protection for mobile devices which is now considered the most omnipresent communication tool in staying connected with family, friends even business associates. We’re confident that Ingram Micro Cover Plus can grow to become a significant necessity to smart phone users and essentially the perfect cover for it.”
For as low as RM0.49 a day, Ingram Micro Cover Plus – Essential offers repair service and replacement of mobile device of up to RM3,500. This plan also offers unlimited claims – the first in Malaysia for mobile phone insurance. There is also a dedicated toll-free technical hotline which operates from 8a.m. to 8p.m. (Monday – Friday) to assist and guide customers on how to operate their mobile devices. Additionally, customers will also get to enjoy phone bill and contract protection of up to RM1,000 for pre-paid and post paid subscribers of any mobile network providers.
Other unique features of Ingram Micro Cover Plus – Essential are:
- Free pick up of damaged mobile device and accessories at your doorstep
- Free delivery of repaired/replaced mobile device and accessories to your doorstep
- Three (3) months extension to Manufacturer’s Warranty
- Mobile Security Application offering protection against loss of device data, viruses and spyware, unsafe websites, fake apps and Facebook identity theft
- Worldwide coverage
- All repair services are guaranteed for three (3) months
- Seven (7) days turnaround time for standard repairs and
- Two (2) days turnaround time for device replacement
* Ingram Micro Cover Plus – Essential features and actual coverage conditions are subject to the terms of the policy, full details of which are available at www.ingrammicrocoverplus.com.my
The product will be available from 1 December 2014 onwards at 100 selected authorized Ingram Micro dealers across Klang Valley and will be expanded to more dealers throughout Malaysia in the coming months.
The premium fee varies according to the insured’s device value which is based on the manufacturer’s retail price. There are five different plans that customers can choose from according to their device value; ranging from RM1,000 up to RM3,500.
For more information on Ingram Micro Cover Plus – Essential, please visit www.ingrammicrocoverplus.com.my.